Your Translations Are Yours

What protects your work: your edits, a theme deploy, your bill, and the day you leave.

Translating a store is slow, careful work. Four things in Lingomatic exist to make sure you never have to do it twice.

Your edits are not overwritten

When you change a translation by hand — in the editor or by uploading your own file — it is marked as reviewed, and the version it replaced is filed in history.

A reviewed translation survives re-syncing. Lingomatic re-reads your store constantly, and when it clears out translations that no longer match your content, it clears unpublished machine drafts only. Your edits and everything already published stay put.

The one exception: if you edit the source text of a field you had translated by hand, that field is genuinely out of date and gets translated again. Rewriting an English description and expecting the old German version to stand would leave your storefront wrong. This is the only case where a hand-written translation is replaced, and it never happens quietly: the field tells you it happened, your wording is one click away in history, and you choose whether to restore it or keep the new one. On every plan.

A theme update can't quietly erase your storefront

Pushing a theme to your live store can make Shopify drop translations registered against theme keys, even when the push doesn't touch a single locale file. It is a hard failure to catch on your own: nothing errors, the language still counts as complete, and the only symptom is shoppers reading your source language.

Lingomatic watches for live theme updates. After one lands, it waits for the deploy to settle, asks Shopify which of your published theme keys are actually still registered, and republishes the ones that went missing. Deploys that arrive in bursts are handled as one, and a push that lands mid-repair schedules another pass.

You do not have to notice, report, or fix anything. Updates to unpublished and development themes are ignored, because those never affect what shoppers see.

The bill holds no surprises

Every translation shows its exact credit cost before it runs. Beyond that:

There is no overage charge and no automatic upgrade. If your balance runs low, work pauses and waits for you.
Draft and archived products are not synced, so they never consume credits or product slots.
Repeated content is translated once and reused — fifty products sharing the same care-instructions paragraph are charged for one.
Translations imported from Shopify cost nothing.
Credit packs you buy never expire.

Understanding credits covers what a credit buys and exactly how words are counted.

If you uninstall, you keep the translations

Lingomatic publishes into Shopify's own translation layer — the same place Shopify's native tools write to. Your published translations sit on your store, not on our servers and not behind a script that has to stay installed.

Uninstalling does not remove them. We never delete a published translation on our way out: no storefront script, no DNS change, no proxy, nothing to unpick. Your languages keep working.

What we do delete is our own copy. Shopify requires us to erase your shop's data 48 hours after an uninstall, and we do — content records, unpublished drafts, glossary, history, usage. Anything you never published exists only in that copy.

Before uninstalling: publish anything still waiting in the editor. Published work stays on your store; unpublished drafts are deleted with the rest of your data two days later.