Subject and HTML body
Lingomatic translates both fields Shopify exposes, and tells the model it is writing a transactional email rather than product copy.
Send Shopify notification emails in your customer’s language
Translate the subject and body of the customer email templates Shopify exposes for your store. Lingomatic keeps your Liquid variables and HTML intact, and Shopify sends each available translation in the language the customer ordered in.
- Subject + body
- No code required
- Review before publish
Order confirmation
DE publishedSubject
Bestellung #1042 bestätigt
Email body
Danke für deine Bestellung, {{ customer.first_name }}!
Wir bereiten deine Bestellung vor und melden uns, sobald sie unterwegs ist.
Bestellung ansehen Liquid variables and links preserved
The manual way
How to translate a Shopify notification email
Shopify supports translated customer notifications once you add and publish another store language. For one or two templates, the built-in workflow may be all you need.
- 1
Open the notification
In Shopify admin, go to Settings → Notifications and select the customer email you want to translate.
- 2
Choose Localize
Click Localize to open the available language fields in Shopify Translate & Adapt.
- 3
Translate and save
Translate the editable subject and body fields. Keep every Liquid variable and HTML element exactly where it belongs.
- 4
Preview the result
Save first, then use Preview and select the target language. Check the content, links, order data, and mobile layout.
These steps follow Shopify’s current guidance. Read Shopify’s notification translation instructions.
The Lingomatic way
What Lingomatic does with an email template
Your emails read like the rest of your store, without you copying translations into templates one by one.
Liquid stays functional
Variables such as order numbers, customer names, URLs, and HTML attributes are protected before translation.
Changes stay in sync
Growth and Pro can pick up changed email templates within 15 minutes, translate them, and auto-publish if you choose.
Coverage depends on what Shopify exposes
Notification availability differs by store and enabled Shopify features. Lingomatic covers the customer email templates returned by Shopify’s Translations API. Staff alerts, SMS notifications, Shop app messages, and emails from third-party apps such as Klaviyo are not included.
When automation helps
One voice across the store and the inbox
Your tone, your terminology and your do-not-translate rules carry on past the checkout button. Lingomatic applies the same instructions to your products, theme, policies and notification emails.
Set a tone and language-specific register.
Lock product names and brand terms with glossary rules.
Review side by side before publishing, or enable auto-publish.
“Everything is working fine, apart from the customer notification e-mails which … are not being translated.”
“There are about 30 shop notifications … what could be the best practice to make these translations?”
“We would like automated abandoned card emails to be send in the related language.”
When Shopify’s free app is enough
If you have one extra language, only a few notification templates, and do not mind translating and checking them manually, Shopify Translate & Adapt is a sensible free option.
Lingomatic becomes useful when you need more languages, shared brand rules, protected terminology, a review workflow, and automatic updates across the rest of your store too.
FAQ
Shopify notification translation questions
Can Shopify send notification emails in the customer’s language?
Yes. When a translation is available, Shopify sends the notification in the language the customer used when placing the order. You can also change a customer’s notification language in their Shopify customer profile.
Does Lingomatic translate both the email subject and body?
Yes. Lingomatic translates the subject line and HTML body for the email templates Shopify exposes through its Translations API. It protects Liquid variables, links, and HTML while translating the customer-facing text.
Which Shopify notifications can be translated?
Coverage follows the customer email templates Shopify exposes for your store and enabled features. It can include order, shipping, return, pickup, gift-card, and customer-account notifications. Staff alerts, SMS, Shop app messages, and emails sent by third-party apps are separate.
What happens when I edit an email template later?
On Growth and Pro, Lingomatic checks email templates through periodic sync and can translate changes within 15 minutes. On Basic, you can sync and translate the updated template manually.
Start free
The order confirmation is the first email every customer opens
Translate your Shopify store and your customer notification emails with one shared brand voice. No credit card required.